Spectrum vs Verizon 5G Home Internet: Which ISP Is Better? (2024)

Spectrum is one of the largest cable internet providers in the U.S., and it’s known for delivering fast and reliable speeds. Verizon 5G Home Internet, with its fast speeds on a 5G connection, serves rural areas where choices for high-speed internet are limited. Both providers share some features, it’s best to compare the differences to see which one best meets your needs.

Spectrum primarily offers cable internet plans, which have gigabit speeds. Spectrum is a contract-free provider, but its promotional rates are locked in for 12 months. Verizon 5G Home Internet similarly doesn’t require contracts, but you may need to sign the dotted line for particular deals and promotions. Verizon 5G Home Internet uses futuristic 5G technology to deliver download speeds up to 300 Mbps, making it a great deal for just about any household. Its plans are also affordable and straightforward, with no data caps or contracts.

Spectrum vs Verizon: Best Deals

Internet Deals

$49.99 for speeds up to: 300 Mbps Cable
- 300 Mbps ↓ and 10 Mbps ↑ w/ no data cap.
- 1-year promo rate.
- Spectrum prices their plans regionally. We do our best to collect these regions and zip codes, but always verify pricing via phone or online in your specific zip code.
- Modem included.
- Call (855) 347-5741 to setup service.
Order Online (844) 901-2981
$69.99 for speeds up to: 500 Mbps Cable
- 500 Mbps ↓ and 20 Mbps ↑ w/ no data cap.
- 2-year promo rate.
- Spectrum prices their plans regionally. We do our best to collect these regions and zip codes, but always verify pricing via phone or online in your specific zip code.
- 2-year price guarantee
- Modem included.
- Call (855) 347-5741 to setup service.
Order Online (844) 901-2981
$79.99 for speeds up to: 1 Gbps Cable
- 1,000 Mbps ↓ and 35 Mbps ↑ w/ no data cap.
- 2-year promo rate.
- Spectrum prices their plans regionally. We do our best to collect these regions and zip codes, but always verify pricing via phone or online in your specific zip code.
- 2-year price guarantee
- Modem included.
- Call (855) 347-5741 to setup service.
Order Online (844) 901-2981

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Pros and Cons By Provider

Spectrum Pros

No data caps or contracts
Quick speeds for all plans
Comprehensive bundle offerings
Expansive availability in almost every state

Spectrum Pros

Middle-of-the-road customer service ratings
Few promotions for existing customers

Verizon 5G Home Internet Pros

Plug-and-play setup
Reputable customer support
No data caps, contracts, or equipment fees
Multi-year price guarantee

Verizon 5G Home Internet Cons

Slower speeds than fiber
Limited availability

Verizon and Spectrum Have Similar Bundle Offerings

If you’re in the market for internet service, you may also be looking for phone and TV service. You’re in luck: Many providers offer combinations of the services at a discounted price. Spectrum and Verizon 5G Home Internet both offer packages with mobile, and voice services. Which one is right for you will depend on where you live and if the providers offer wireless service in your area.

Verizon 5G Has a Slightly Better Fee Structure

Verizon 5G Home Internet Offers Free Installation

Verizon 5G’s technology eliminates the need for the usual wires and complications, which means you can opt to self-install your internet service for free. Spectrum, meanwhile, charges a $24.99 self-installation activation fee and a $59.99 professional installation fee.

Neither Provider Has Data Caps

Neither Spectrum nor Verizon 5G Home Internet has data caps on any of their internet plans.

Verizon Generally Outperforms Spectrum in Customer Satisfaction

Both in the American Customer Satisfaction Index (ACSI) and our own ratings, Spectrum sits lower than other providers. Verizon, on the other hand, has always received high marks for its fiber services in the ACSI. Verizon 5G Home Internet is a newer product, however, and it requires more time to receive adequate feedback.

Spectrum vs. Verizon Internet Review

We asked BroadbandNow users to review Spectrum based on four core attributes: Customer Service, Reliability, Speed, and Value.

BroadbandNow readers submitted 8803 for Spectrum. Spectrum earned an average score of 3.38 out of 5.

Read Spectrum Customer Reviews

As of September 2024, BroadBandNow’s editorial team has not been able to survey enough Verizon customers to provide a comprehensive understanding of how this service is meeting customers’ needs or expectations.